F.A.Q's (Frequently asked questions)

Please contact me if you have additional questions that are not on this page.

1) Are there any current openings?
Please call (631) 952-9494 or Email Me for current openings

2) What are the hours of operation?
We are open Monday-Friday 7:00am-6:00 p.m. Earlier or later hours are available for an additional fee.

3) Is Children's Heaven Childcare licensed?
Yes, we are licensed and monitored by New York State Office of Children and family services, We are also inspected regularly.

4) How may children do you care for?
We are licensed for a total of 14 children. However we maintain a very small group, this enables us to give the children individual attention.

5) What ages do you accept?
We accept children ages 1 - 5 years old Full Time and ages 6 and up for before and After school and school closings.

6) What is the illness policy?
We are at no time a sick-child care facility. Children with symptoms of fever, diarrhea, unexplained rashes, vomiting will not be accepted into care and can only return after 24 hours of being symptom free. more information on this can be found in the parent handbook.

7) What are your fees?
Our fees are very affordable and are calculated by each child's individual needs. e.x. Potty training, special needs. and the hours and days of care enrolled. Please Contact Me for more information. Rates are given in person not over the phone or by email, allowing us an opportunity to meet and discuss you and your child's needs.

8) Are you a USDA food program participant?
Yes, we participate in the CACFP. All meals and snacks are included in your weekly fee.

9) Is your Childcare insured?
Yes, we carry Commercial liability insurance.

10) Are you first aid and CPR Trained
We are all First Aid, CPR and MAT certified

11) What will my child do each day?
see daily activities

12) Do you transport children while they are in your care?
Yes, we ocassionally go on trips to the park, and outdoor activities. However permission forms must be signed by each parent authorizing this.

13) Can I drop in for a visit?
Parents are always welcome.

14)What if I am late picking up my child sometimes? and what are your late fees?
We charge a late fee of $15, The fee begins immediately after 6pm and is for each period of 15 minutes thereafter. Late fees are charged to deter constant lateness.Please be considerate to myself, my assistant or any staff that is here if you are going to be late when picking up your child, and call and let us know.

15) Do I still have to pay if my child is sick and does not attend daycare?
YES, payment is still required if children are sick or absent for any reason. Payment is also required for holidays and vacations.

16) When do you expect your payment? and do you charge a late fee for payments not received on time?
All Payments are due in advance at the beginning of the week. The late fee for payments not received on time is $5 per occurence. However, habitual late payments are grounds for termination of Childcare Services. A $20 fee will be added for all returned checks, and parents are responsible for any fees that provider may incur.

17) Do you accept Government Subsidies?
Absolutely! We are a Department of Social Services contracted provider, and therefore we accept DSS, SWEP etc.

18) What do I need to enroll my child?
Daycare Registration Form - NYS
Registration Application

Physician's Statement of Child in daycare
Sleeping Arrangement Agreement
Food Program Enrollment Form
Signed Financial Agreement
Signed Contract
Medication Administration Form

19) My child takes medication are you authorized to give it to him/her?
This facility is approved to administer all medications. However we must have written consent from you and the child's Physician before we can administer it.

20) What types of payment do you accept?
We no longer accept checks. Cash or money orders are the preferred methods for payment of childcare fees.

21) What Holidays are you closed?
We are closed on the following holidays:

New Years Day
Martin Luther King Jr
President's Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veteran's Day
Thanksgiving day and the day after
Christmas Day and the day after

We are also closed two (2) weeks out the year for vacation, cleaning and repairs that cannot be completed while the children are in attendance.

 

 

 

 

 

NYS LIC # 174005GFDC
© 2003 - 2009 Children's Heaven Childcare, Inc.

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